Shipping & Returns

Shipping

All of our shipping is tracked. You will receive confirmation of your tracking number once your order has been shipped.

Please allow 5-7 business days for processing and an additional 2-5 business days for delivery. Unless shipping/processing is stated otherwise in the description on product page. 

Orders are processed and shipped Monday to Friday between the hours of 9AM and 5PM PST. This excludes weekends and US Holidays. 

We offer free shipping on all orders over $50 in the U.S.
(Not including taxes)

Please note all U.S. orders are subjected to applicable state tax. At checkout, all appropriate taxes will be added to your order total.

For full information on shipping rates please see below:

United States

Method Time Fee
Standard Shipping 2-5 days $8

 

 * We currently only ship to the United States.

HOW DO I RETURN?
  • To submit a return request, please read through the following information before submitting your request and then visit our returns portal.
  • Any returns sent to us that have not been submitted via our portal will not be processed.
  • You’ll be notified via email once your return has been approved/rejected in line with our returns policy with next steps.
WHAT IS YOUR RETURNS POLICY?
  • Your return request must be made within 14 days of receiving your order.
  • We can only accept returns on unopened products and will be subject to quality control checks.
  • Any items returned to us that do not meet our returns criteria, will be sent back to you.
  • If you have received an item that appears faulty, we’re sorry about this. Please contact our support team at hello@bathestudios.com with your order details and a photo of the fault, we will be happy to help.
  • Unfortunately, we are unable to accept returns on any gift cards.
ARE THERE ANY CHARGES FOR RETURNS?
  • You are responsible for the charges of the return shipping.
  • Your original shipping charges are non-refundable.
HOW SOON WILL I GET MY REFUND?
  • Your refund will be processed once your return has been received and inspected.
  • Your return will be inspected within 14 days of receipt.
  • If approved, your refund will be issued back to  the original payment method on your order.
  • All refunds can take up to 72 hours to appear back in your account from being issued. 
ADDITIONAL INFORMATION 
  • Bāthe Studios is not responsible for any returns lost within the postal service.  We strongly recommend that you send returns back to us on a fully tracked service.
  • All returns are monitored to avoid misuse or abuse of our return policy. We flag customers who meet our criteria for excessive returns and those flagged may be subject to us reviewing and revoking our return policy. We reserve the right to refuse service to anyone.
  • For any more information, please email hello@bathestudios.com